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The Legal Bit

Legal Disclaimer

Although every effort has been made to provide accurate information on this site nothing in these pages should be construed as legal advice. Please contact us if you need assistance on any legal matter and a suitably qualified lawyer will be able to advise you. We accept no responsibility for actions based on the material contained in these pages.
 

Regulation

Davies Ingram & Harvey is the trading name of DAVIES PHILLIPS LLP a Limited Liability Partnership registered in England & Wales under Partnership No. OC350512.

Registered Office: Cornhill Chambers 7 & 8 Christina Street Swansea SA1 4ES where a copy of our Professional Indemnity Insurance is displayed.

The word “partner”, used in relation to the LLP, refers to a member of the LLP or any employee of, or consultant to, the LLP who is a lawyer with equivalent standing and qualifications.

The current partners and members are John Davies and Colin Phillips who are solicitors.

Davies Phillips LLP is a 'recognised body' as defined in the Solicitors' Code of Conduct.

Authorised and Regulated by the Solicitors Regulation Authority (SRA ID No. 525362).Our professional rules may be accessed at www.sra.org.uk. The contact details for the Solicitors Regulation Authority are Ipsley Court, Berrington Close, Redditch, B98 0TD (postal address); contactcentre@sra.org.uk (email); 0870 606 2555 (telephone).
 

Financial Services and Markets Act 2000

We are not authorised by the Financial Conduct Authority. However, we are included on the register maintained by the Financial Conduct Authority so that we can carry on insurance mediation activity, which is broadly the advising on, selling and administration of insurance contracts. We can provide these investment services if they are an incidental part of the professional services we have been engaged to provide. This part of our business, including arrangements for complaints or redress if something goes wrong, is regulated by the Solicitors Regulation Authority.

The register can be accessed via the Financial Conduct Authority website.
 

VAT

We are registered for VAT which will apply to our legal service supplied to you.

Our VAT registration number is 124 8182 76
 

Complaints

Client Care & Complaints

If at any time you would like to discuss with us how our service to you could be improved or if you are dissatisfied with the service you are receiving, please let us know by contacting the partner dealing with your matter or the firm's client care and complaints partner John Davies on 01792 653 764 or email john@daviesingram.com or in writing marked private & confidential Client Care Partner to our registered office.

We shall look at any complaint carefully and promptly and do all we can to explain the position to you. If we have given you less than satisfactory service, we shall try to do everything reasonable to put it right. Clients of the firm are entitled to a copy of the firm's complaints handling procedure on request.

In the event of your not being satisfied by our response, you may refer the matter to the Legal Ombudsman which is an independent complaints handling body, whose contact details are:

http://www.legalombudsman.org.uk/
Telephone : 0300 555 0333
Email: enquiries@legalombudsman.org.uk
Address: PO Box 6806 Wolverhampton WV1 9WJ
 

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